10 Tenant Partnership Annual Report Tenant Partnership and Influence Plan
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Additional documents:
Decision:
1. That the Tenant Partnership and Influence Plan be approved and adopted.
2. That authority be delegated to the Corporate Head of Housing, in consultation with the Cabinet Member for Good Homes, to make any minor amendments to the Tenant Partnership and Influence Plan.
Minutes:
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Councillor Reach introduced the report which outlined the new framework for tenant influence over housing services. It was noted that the plan was co-produced with tenants and replaced the previous 2020-2025 Housing Engagement and Communication Plan. The importance of plain English and the removal of jargon within the document was highlighted to ensure clarity for residents.
The Tenant Partnership Manager responded to questions and comments raised by councillors as summarised below: a) Whether trends were observed in attendance data at tenant engagement events in more rural areas and if barriers such as public transport were identified. b) Further clarification was sought on how the council intended to improve the collection and use of tenant data. c) A concern was raised regarding the needs of digitally excluded tenants and whether officers could use telephone communication for appointment notifications. d) A suggestion was made that councillors could be better utilised as a resource for community engagement.
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The Cabinet Committee agreed the following for the reasons set out above and outlined in the report.
RESOLVED:
1. That the Tenant Partnership and Influence Plan be approved and adopted.
2. That authority be delegated to the Corporate Head of Housing, in consultation with the Cabinet Member for Good Homes, to make any minor amendments to the Tenant Partnership and Influence Plan.