Agenda and decisions

Cabinet Committee: Housing - Tuesday, 14th November, 2023 10.00 am

Venue: Walton Suite, Guildhall, Winchester and streamed live on YouTube at

Contact: Nancy Graham, Senior Democratic Services Officer Email: or phone 01962 848 235 


No. Item



To record the names of apologies given.



Disclosure of Interests

To receive any disclosure of interests from Members and Officers in matters to be discussed.

Note: Councillors are reminded of their obligations to declare disclosable pecuniary interests, personal and/or prejudicial interests in accordance with legislation and the Council’s Code of Conduct.



Public participation

NB members of the public are required to register with Democratic Services three clear working days before the meeting (contact: or 01962 848 264).   


Minutes of the previous meeting held on 10 July 2023 pdf icon PDF 131 KB


Chairperson's announcements


New Homes Programme Update (verbal update) pdf icon PDF 2 MB


Housing Strategy 2023-2028 pdf icon PDF 186 KB

Additional documents:


1.    That the Housing Strategy 2023-2028 be approved and adopted.


2.    That authority be delegated to the Strategic Director with responsibility for housing, in consultation with the Cabinet Member for Housing to correct any typographical errors, update metrics and statistics and to add to the Housing Strategy Delivery Plan (as set out in Appendix 2 of report CAB2310(H)) reference to the Nature Emergency declaration and action being taken.



Tenant Satisfaction survey results pdf icon PDF 158 KB

Additional documents:


1.       That the survey results be noted.


2.       That the recommendations for service improvement and actions in section 12.5 of report CAB3429(H) be approved.

a)    Repairs & maintenance – actions to address outstanding repairs and improve performance in relation to listening to views

b)    Examine how the housing service can improve its approach to anti-social behaviour

c)     Investment in customer excellence training

d)    New engagement model to appeal to under 35 year olds

e)    Investigate differences in satisfaction levels across the different district areas through community engagement activities

f)      Improve complaints handling performance

g)    Communal areas to be kept clean and maintained



Date of next meeting

5 February 2024


·       New Homes programme update (standing item)

·       Housing Engagement and Communication Plan

Registering to speak at this meeting:

The information below relates to the majority of meetings of the council but please note that different rules do apply for registering to speak at meetings of Full Council, Licensing Sub Committees, Planning Committees, Open Forums, and the Standards Hearing and Human Resources Sub Committees and the Appointments Panel. Further information can be obtained using the contact details above.

Members of the public may speak at this meeting, provided they have registered to speak three working days in advance. Please contact Democratic Services via or (01962) 848 264 to register to speak and for further details - which can also be found on the individual meeting agenda front sheets.


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