Agenda item

Update on Whiteley Surgery from Sovereign Health Partnership.



Amanda Gray Managing Director, of Sovereign Health Partnership provided the forum with a presentation (available here) and a verbal update concerning Primary Care Services. The update covered a range of issues which included the following.

1.    Building capacity to support patients (rooms, car parking and workforce).

2.    The Primary Care team.

3.    What GPs in the team do.

4.    Booking appointments.

5.    What you could do online.

6.    Listening to patients.

7.    Keeping patients informed.

Following a question that several residents had experienced issues registering with the practice online, potentially because of new postcodes, Ms Gray agreed to look into the matter further.


The Chairperson thanked Ms Gray for her attendance and agreed to circulate her presentation.

Supporting documents:


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