Agenda and decisions

To record the names of apologies given.

To receive any disclosure of interests from Members and Officers in matters to be discussed.

Note: Councillors are reminded of their obligations to declare disclosable pecuniary interests, personal and/or prejudicial interests in accordance with legislation and the Council’s Code of Conduct.

NB members of the public are required to register with Democratic Services three clear working days before the meeting (contact: democracy@winchester.gov.uk or 01962 848 264).   

1.    That the Housing Strategy 2023-2028 be approved and adopted.

2.    That authority be delegated to the Strategic Director with responsibility for housing, in consultation with the Cabinet Member for Housing to correct any typographical errors, update metrics and statistics and to add to the Housing Strategy Delivery Plan (as set out in Appendix 2 of report CAB2310(H)) reference to the Nature Emergency declaration and action being taken.

1.       That the survey results be noted.

2.       That the recommendations for service improvement and actions in section 12.5 of report CAB3429(H) be approved.

a)    Repairs & maintenance – actions to address outstanding repairs and improve performance in relation to listening to views

b)    Examine how the housing service can improve its approach to anti-social behaviour

c)     Investment in customer excellence training

d)    New engagement model to appeal to under 35 year olds

e)    Investigate differences in satisfaction levels across the different district areas through community engagement activities

f)      Improve complaints handling performance

g)    Communal areas to be kept clean and maintained

5 February 2024

·       New Homes programme update (standing item)

·       Housing Engagement and Communication Plan